You've just suffered a horrible customer service experience with an airline. They've canceled a flight, lost your luggage, etc. You've decided you need satisfaction. Here are some simple tips for approaching the problem.
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Advice
So It’s Time to Complain
Getting Online on the Road
We've never been able to understand why the more expensive hotels charge for wi-fi and the less expensive offer it free, especially when those same hotels are trying to attract business travelers, who want to get work done. The simple answer, of course, is that they can. Many business travelers are booking less expensive...
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Nine Times Travel Insurance Isn’t a Ripoff
We caught this Youtube interview from the Today Show through the Consumerist. Nine Times Travel Insurance isn't a ripoff.
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Sun Tzu’s The Art of War at the Ticket Counter
A guide to using the fundamentals of Sun Tzu's The Art of War to deal with even the most difficult airline employee. Some wisdom is timeless.
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Useful Tip: Make Your Own Passport Photos
We were recently making plans to renew our passports, checking our log of useful tips and found this one posted in January on the Consumerist. There's no reason to pay a store $8 for a couple of passport photos...Not when there is epassportphoto.com!
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Travel Insurance is your Friend
Have you purchased Travel Insurance for your trip? Insurance can usually be purchased for around 4%-8% of your trip cost. Check out our Travel Insurance advice page...Infrequent Flier is full of sound advice and information, available through the top links on every page.
Now, until recently, we advised that insurance was best for trips to...
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Welcome to the Infrequent Flier!
Infrequent Flier is a blog for those who aren't well-versed in the art of air travel in the modern age...things have changed a lot...
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