You've just suffered a horrible customer service experience with an airline. They've canceled a flight, lost your luggage, etc. You've decided you need satisfaction. Here are some simple tips for approaching the problem.
Read moreA guide to using the fundamentals of Sun Tzu's The Art of War to deal with even the most difficult airline employee. Some wisdom is timeless.
Read moreThe secret to packing light is preparation. Earlier, we discussed how to plan and pack your technology. Now, we expand that with tips on how to pack your suitcase. The most important part of packing is planning.
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We've never been able to understand why the more expensive hotels charge for wi-fi and the less expensive offer it free, especially when those same hotels are trying to attract business travelers, who want to get work done. The simple answer, of course, is that they can. Many business travelers are booking less expensive...
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Every holiday, there comes the obligatory holiday advisory. Of course, US Airlines are predicting a 4% drop in Thanksgiving travel compared to last year, but since airlines have cut capacity significantly, travel on the busiest travel holiday of the year will likely be hectic.
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We caught this Youtube interview from the Today Show through the Consumerist. Nine Times Travel Insurance isn't a ripoff.
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