A guide to using the fundamentals of Sun Tzu's The Art of War to deal with even the most difficult airline employee. Some wisdom is timeless.
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Not all of Us Travel Regularly
You've just suffered a horrible customer service experience with an airline. They've canceled a flight, lost your luggage, etc. You've decided you need satisfaction. Here are some simple tips for approaching the problem.
Read moreA guide to using the fundamentals of Sun Tzu's The Art of War to deal with even the most difficult airline employee. Some wisdom is timeless.
Read moreThe secret to packing light is preparation. Earlier, we discussed how to plan and pack your technology. Now, we expand that with tips on how to pack your suitcase. The most important part of packing is planning.
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Sun Tzu’s The Art of War at the Ticket Counter
What Are Your Rights? (US Edition)
So, what are your rights as defined by the DOT? The basics are taken directly from the DOT's Fly-Rights Handbook(not the most current source, we admit), with our additions and annotations. These rights apply to flights inside or originating in the US. We'll cover EU rights another time.
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Deep-Vein-Thrombosis
Deep Vein Thrombosis(DVT) is a blood clot which can result in swelling, redness, or pain. On a plane, DVT may occur if your blood is not moving as it should...for example, if you are stuck in an airline seat for many hours and your blood isn't moving as it should.
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